Enhance and Optimise Relationships
Customer Relationship Manager
Built by hospitality experts, our CRM is designed to make understanding and building relationships with your customer as easy as possible.
Everything You Need To Maintain And Grow Customer Relationships
Our SPARK CRM is designed to help hospitality businesses create and maintain strong relationships with their customers. Built by experts, it includes features like CSI, email marketing, loyalty programmes and customer concierge to make managing your customers easier than ever.
Build Your Customer Database
Customer Concierge
Empower your staff to create and manage accurate customer profiles, ensuring validation by a team member. Tailor your venue’s service for an exceptional customer experience.
Custom Tags
Enhance customer understanding with custom tags like ‘vegetarian’ or ‘student.’ Personalise services based on these tags, delivering a more tailored and satisfying experience.
Email Marketing
Effortlessly build impactful emails with SPARK’s feature. Keep customers informed from one device, targeting custom groups for maximum impact on the most relevant audience.
Loyalty Levels
Elevate engagement with SPARK’s Loyalty Tiers. Recognise and reward patrons with exclusive perks as they progress. Integrate seamlessly for a comprehensive understanding, empowering staff to craft memorable experiences. Foster loyalty with SPARK’s Tiers.
Customer Loyalty
Keep Your Customers Coming Back For More
Building A Loyalty Program
With SPARK loyalty you can tailor rewards to fit your business and customers. Whether it be freebies, discounts, or exclusive access to new products, you can be sure your loyalty program will keep your customers coming back for more.
Earning & Redeeming Rewards
Customers earn loyalty on every qualifying purchase and can redeem it in the future. During a sale, staff can view the customers balance and apply the balance at the checkout
Knowing Your Customers
With our CRM you can see who your customers are. Through membership reports, you can view customer demographic. Understand who your most loyal customers are and how they spend.
Everything you need in a CRM in one compact place
Book a Demo
Streamline your operations with SPARK EPoS designed for UK hospitality and retail.
